Services

What I provide

Training and facilitation

I develop and conduct training programs and tailor these to suit your needs. I hold a Certificate IV in Training and Assessment, consolidating my 30 years of experience in adult education. I adapt my extensive, original curriculum to include examples and case studies relevant to your setting. I also create new content and training delivery plans for new issues and different audiences. I provide training for

  • employees
  • employers, supervisors and managers
  • bullying and harassment contact officers and grievance officers
  • union members, delegates and officials
  • small business and community sector employers

I also offer facilitation for your internal planning processes.

Research and policy advice

I offer solid research and policy skills, with strong content knowledge in industrial relations, workplace equity and work-life balance. I am well recognised for my ability to combine thorough and detailed research with careful analysis and practical advice. See my track record

Writing policies, procedures and guidelines

I can turn your broad policy directions and desired outcomes into policies, procedures and guidelines. I have developed a streamlined method for developing, maintaining and reviewing these documents. This includes not only policy writing, but managing the consultation process through to executive endorsement. See my track record

Grievance investigations

I investigate and handle grievances and complaints dealing with allegations of discrimination, harassment, bullying, child protection and corruption. I conduct impartial, sensitive and confidential investigations and provide you with a report outlining the evidence, findings and recommendations for action. I have independently investigated grievances for many different organisations in the public, local government and community sectors. As a member of the NSW Health panel of recommended human resource grievance investigators since 2005, I’ve conducted many investigations in the public health sector. My reports have provided a sound basis for organisations to deal appropriately with proven unacceptable workplace behaviour or alternatively with vexatious grievances.

Free talks for community non-profit organisations

Please contact me if you are looking for a speaker to talk to your group on industrial relations, pay equity, discrimination and related issues. As a founding member of the National Pay Equity Coalition, I speak on the history of the campaign for equal pay in Australia and current national developments in pay equity. As an independent consultant and researcher, I also enjoy speaking on current developments in industrial relations, work-life balance and discrimination. I am also happy to deliver lectures to university students on these issues at casual academic teaching rates.

My Process

I use a step by step path to your workplace solutions:

1. Initial meeting to scope your needs

2. Proposal:
• deliverables
• timelines
• costings

3. Engagement:
• research
• consultation
• finding
• recommendations

4. Implementation:
• new policies and procedures
• education and training program

5. Evaluation